Dispatch & Reservations Coordinator
We currently have an opening for a Dispatch & Reservations Coordinator in our South Portland office. This position interacts with chauffeurs and office staff to assure that all scheduled reservations are appropriately assigned and in compliance with DOT regulations. It also interacts directly with existing and potential clients to answer questions, offer solutions and solve problems. You will be responsible for assigning vehicles and chauffeurs to reserved trips, providing quotes, booking trips, managing reservations and maintaining excellent relationships with clients. The ideal candidate will have dispatching experience, superior phone and written communication skills, be a good problem solver, detail-oriented and self-motivated. The hours are Monday-Friday, 7:00am to 4:00pm, with one or two Saturdays per month from 8:00am-3:00pm.
Associate’s degree or three years experience in a dispatching position. Experience working in an office environment, preferably in transportation, hospitality or inside sales. Excellent communication skills, computer proficiency, organizational skills and the ability to work in a team environment are a must.
Tired of sitting behind a desk, or looking for extra hours to supplement your income or retirement? We accept applications on an ongoing basis for part-time professional drivers. This is an on-call business and you must be willing and able to work on short notice. We are ideally looking for individuals who have a CDL with passenger endorsement (although one is not required) and can be available early mornings or late evenings. Due to the seasonality of our industry, our chauffeurs have the potential to work full-time hours for much of the year with lesser hours January to April.
Chauffeur experience is not required. We are looking for service focused individuals who can deliver the superior level of customer service our clients demand. Experience in the hospitality or tourism industry would translate well into this position. Thorough training is provided on all vehicle types, as well as professional driving skills, procedures and regulations at airports/train/bus stations, and specialty service such as weddings.
Compensation is $10.50/hour, plus gratuity, which is at the discretion of the passenger and based upon the service provided. Generally, chauffeurs average between $18-22/hour.
Must be able to pass a physical for a DOT Medical Card, TSA background check for access to Logan airport in Boston, must have a clean driving record and be familiar with the Portland area. Familiarity with the metropolitan Boston area is also desired. Must have a black suit, white shirt, black tie and black shoes. Must have a cell phone, GPS, and e-mail address for communication. Preference will be given to those applicants that have a CDL with passenger endorsement or ability to obtain one. Applicants will need to provide a copy of their driving record for review.
Our ideal candidate will be a professional, looking for additional income to supplement another job or their retirement. Chauffeur experience is not required. We are looking for service focused individuals who can deliver the superior level of customer service our clients demand.
To apply for a chauffeur position, please email email@example.com with a copy of your resume or summary of your work experience, a copy of your MVR, and why you would be an ideal candidate for our company.